Customer Success Manager
Full time (40 hrs/week) Remote ASAP
Remote | India
- Experience
- 3+ years
- Location
- Remote
- Employment Type
- Full time (40 hrs/week)
- Start Date
- ASAP
About the Role
Own client relationships post-engagement, ensuring smooth delivery and long-term satisfaction.
- Own client relationships post-engagement
- Ensure smooth delivery and long-term client satisfaction
- Identify expansion opportunities within existing accounts
- Coordinate with delivery teams to resolve client issues
- Track account health and report on key metrics
What You'll Need
- 3+ years in customer success or account management
- Experience working with B2B/technical clients
- Excellent communication and relationship-building skills
- Comfortable working across time zones
- Good communication and ownership mindset
Our Culture (aka, the good stuff)
We're a close-knit crew.
More family than coworkers. We win together, celebrate together, and have each other's backs.
Respecting your time.
Clear scopes, realistic timelines, and zero time-waste. We value your time as much as you do.
Entrepreneurial at heart.
We move fast, take ownership, and aren't afraid to build, break, learn, and build again.
Low ego, high impact.
Great ideas come from anywhere. We listen, respect, and lift each other up.
Built to last.
Low attrition, high trust. People stay because they love the work and the people.
Let's build great things together.
Tell us a bit about yourself and your experience. We'll get back to you soon.