GemAtlas
Ecommerce
Company Name
GemAtlas
Industry
Ecommerce
Headquarters
Mumbai
Founded
2013
About the Client
They provide a global networking platform for the Gems & Jewellery industry.
They are a virtual meeting place for all Service Seekers and Service Providers of the Gem & Jewellery Industry and functions as global interactive Yellow Pages of the Industry.
Our Approach
- We spent considerable time understanding the client's vision of transforming the chat system from a person-to-person interaction to a more complex, person-to-demand-to-person model.
- Our team closely collaborated with the client to define key requirements and ensure that the chat module was delivered with a focus on providing a seamless, user-friendly experience.
- We focused on flexibility and frequent communication so we could respond really quick to the changing needs of the client and keep the project on track.
- Coordination gaps were addressed by providing dedicated technical support for smoother communication between the development team and the client.
Problem Projections
- The current chat with the client only supported person-to-person communication, which did not help their business model.
- The demand to replace the chat module as a dynamic, demand-driven communication system developed specific technical challenges.
- The lack of input from technical experts during the testing exercise resulted in protracted delays.
- Coordination issues between the client and the development team led to a delay where extra effort was needed.
Proposed Solutions
- We redesigned the module for instant person-to-demand-to-person chat communication aligning the functionality with the client networking platform goals.
- Developed a flexible chat system, demand-driven, to allow even more dynamic interaction toward business objectives.
- Recommended having a technical project manager assist the client and developers to enhance coordination.
- Involved more technical expertise in the testing stage to identify problems rapidly.
Results
Engineers Contracted
2
Work Experience
10+ years
Chat Development
Created a dynamic chat module for person-to-demand-to-person communication.
Time To Hire
15 Days
Why Us
Shared Values
The alignment of our company values with the client was a key factor.
Expert Communication
Our communication being formal yet responsive made sure the client was kept informed.
Trust and Accountability
The client respected our keen commitment to promises.
Effortless Integration
The ease with which MND collaborated with the client's team was a major factor.
Testimonial
MyNextDeveloper exactly brought to life what we had in mind with the effort they put into our vision. Despite some delays, they were always available and responsive.
— Prithvi Manilal, GemAtlas
Q&A With Ratings
Conclusion
MyNextDeveloper was committed very strongly to project needs, flexible, and results-oriented.
