About the
They provide a global networking platform for the Gems & Jewellery industry.
They are a virtual meeting place for all Service Seekers and Service Providers of the Gem & Jewellery Industry and functions as gobal interactive Yellow Pages of the Industry, a one-stop referral for all trade contacts.
OUR
APPROACH
- ➤ We spent considerable time understanding the client's vision of transforming the chat system from a person-to-person interaction to a more complex, person-to-demand-to-person model.
- ➤ Our team closely collaborated with the client to define key requirements and ensure that the chat module was delivered with a focus on providing a seamless, user-friendly experience.
- ➤ We focused on flexibility and frequent communication so we could respond really quick to the changing needs of the client and keep the project on track.
- ➤ Coordination gaps were addressed by providing dedicated technical support for smoother communication between the development team and the client.
- ➤ The current chat with the client only supported person-to-person communication, which did not help their business model, since they required more complicated interactions like person-to-demand-to-person.
- ➤ The demand to replace the chat module as a dynamic, demand-driven communication system developed specific technical challenges that required the support of technical specialists.
- ➤ The lack of input from technical experts during the testing exercise resulted in protracted delays in identifying the causes of development challenges.
- ➤ Coordination issues between the client and the development team led to a delay where extra effort was needed to complete the scope of work.
- ➤ We redesigned the module for instant person-to-demand-to-person chat communication aligning the functionality with the client networking platform goals.
- ➤ Developed a flexible chat system, demand-driven, to allow even more dynamic interaction toward business objectives and also enhanced user experiences.
- ➤ Recommended having a technical project manager assist the client and developers to enhance coordination and better implementation of precise directions.
- ➤ Involved more technical expertise in the testing stage to identify problems rapidly and repair those problems at the source of development.
RESULTS
Engineers Contracted
2
Work Experience
10+ years
Chat Development
Created a dynamic chat module for person-to-demand-to-person communication.
Time To Hire
15 Days
WHY US
Shared Values
The alignment of our company values with the client was a key factor, as they appreciated our commitment to delivering high-quality solutions.
Expert Communication
Our communication being formal yet responsive made sure the client was kept informed at all times about the progress of the project.
Trust and Accountability
The client respected our keen commitment to promises, which we specifically made sure of holding onto in our dealing with the clients.
Effortless Integration
The ease with which MND collaborated with the client's team and external stakeholders was a major factor in why the client chose us.
TESTIMONIAL
"MyNextDeveloper exactly brought to life what we had in mind with the effort they put into our vision. Despite some delays, they were always available and responsive to ensure that we were satisfied with the final product. Their commitment to delivering on their promises or offering a refund if they couldn't, gave us confidence throughout the whole process."
Q&A WITH RATINGS
Conclusion
MyNextDeveloper was committed very strongly to project needs, flexible, and results-oriented. Their proactive communication and dedication to client satisfaction set them apart, ensuring the development of a robust chat module that enhances our platform's user experience. Despite challenges, their reliability made them a valuable partner in achieving our goals.
